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Comprehensive Testing and Optimization for Avatar Walk's Streaming Platform

Avatar Walk image

Workflow

Avatar Walk is a streaming service that offers private, paid streams for a select audience. Users pay streamers to access these exclusive streams, creating a secure, closed-stream environment. Following a major update on the platform, Avatar Walk wanted a comprehensive review of its website's functionality and usability, but their in-house team lacked a dedicated tester.

Client Background

Avatar Walk is a streaming service that offers private, paid streams for a select audience. Users pay streamers to access these exclusive streams, creating a secure, closed-stream environment.

Following a major update on the platform, Avatar Walk wanted a comprehensive review of its website's functionality and usability, but their in-house team lacked a dedicated tester.

The Challenge

After releasing substantial updates, the client needed to ensure the site's seamless functionality and identify any potential issues that could impact user experience.

Avatar Walk required a thorough test of the site’s functionality, API integration, and user experience without having a QA specialist on their team.

Our Solution

We approached this project by conducting an extensive testing process that included both functional and non-functional aspects to meet Avatar Walk’s needs.

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Functional Testing

We conducted in-depth functional testing of the platform, meticulously evaluating all site features using prepared test scenarios. Our testing covered:

  • Verification of all core functionalities, ensuring the platform's features worked as intended.
  • API testing, confirming data was being processed correctly between services.
  • End-to-end testing to simulate real user flows, identifying potential weak points across the entire user journey.
UI and UX Testing

To ensure an optimal user experience, we performed UI and UX testing to improve usability. This involved analyzing:

  • Layout, design, and navigation to enhance ease of use.
  • User experience from login to streaming and payment, ensuring that the platform was intuitive and user-friendly for streamers and viewers alike.
Reporting and Recommendations

We delivered a comprehensive report detailing our findings, which included:

  • Identified areas for functionality optimization and suggestions for enhancing the site’s performance.
  • SEO optimization strategies to improve site visibility.
  • Recommendations on establishing a streamlined testing flow within the team, ensuring issues are addressed before each future release.

Conclusion

Our testing process provided Avatar Walk with a detailed understanding of their platform’s performance and usability. By highlighting areas for improvement and suggesting an internal testing flow, we helped them enhance their site’s reliability and optimize the user experience for both streamers and viewers.